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In a matter of hours on January 23 & 24, New York City and the surrounding area were blanketed in more snow than many had seen in years. With snow as deep as 36″ in places, many parishes within the Archdiocese of New York were canceling Masses and meetings left and right. Others kept the same schedule but needed to alleviate confusion among parishioners. In both cases, they needed to reach their people, and Flocknote was just the solution.
We heard from several parishes within the archdiocese about their efforts. Some opted for a more lengthy and detailed email to parishioners, like the Church of St. Gregory Barbarigo in Garnerville, when others simply sent a quick text message letting parishioners know Mass would continue as planned, like Incarnation Parish in Manhattan. Others, like Annunciation/Our Lady of Fatima parish in Crestwood and Scarsdale, chose email, but in hindsight thought a text message would have worked much better in that situation. Whether the parishes chose to send emails or text messages for weather closures, many found simply having the ability to do so in a quick and timely manner invaluable.
Here’s what others are saying:
“Your organization offers one of the best support systems I’ve ever dealt with. Thank you!”
Terri Sargent – St. Philip Church Norwalk
“Flocknote is a great system and I’m thrilled to use it but as great as the program is, their customer service is second to none!! I’ve reached out to them on multiple occasions when I was stuck, and they always responded within 24 hours and walked me through what I needed. The solution was easy (the software is easy to use) but sometimes we just don’t see it. I’m so glad they are so responsive. That is a rarity these days so special kudos to the Happiness Engineers – thank you for always making me happy. 😊”
Karen Hosey – True Gospel Christian Church
“You guys are so cool, I feel like I’m talking to a family.”
Fr. Paul MacNeil – Our Lady of the Scapular Church
“I absolutely award 5 stars. I always think you provide 5-star support. Your response time is awesome and like no other third-party vendor with which I have worked (34 years in Banking and 1.5 years doing the Lord’s Work). I know I can rely on the support of the Flocknote team.”
Margaretann O’Rourke – St. Thomas More Oratory
“I have found that the technical support from Flocknote is best of class. I love how quickly I get answers to my problems. I have confidence in the support from Flocknote to trust our valuable parish data to the Flocknote software.”
Mike Peery – Our Lady of the Assumption